Omni Channel Retailing
With the increasing number of mobile users, web surfing patterns are changing. A large number of consumers are now accessing the Internet using their mobile devices and phones. Additionally, physical retail stores also need to be able to compete with the ecommerce industry.
From a consumer’s point of view, the brand should be available across media. And purchase options should also be seamless irrespective of the channel of sales.
Omni Channel Sales is an important aspect of the brands business and ND Commerce can enable this Simply put, it means that ND Commerce will set up the backbone of the Omni Channel business whereby consumers can make purchases from one or more of the following channels
Branded Online web store via Internet using landed devices such as laptops and computers or mobile devices like mobile phones and tablets
Purchase of products on phone via a phone call to ND Commerce including secure payment collection and cash on delivery
Purchase by walking into a physical store with the option of getting all the products irrespective of the stocks kept in the physical store – customers can order in store and get these delivered to their doorstep
ND Commerce works with brands to set up their Omni Channel sales using the Branded eCommerce Store as the centre of the order processing and fulfillment system.
To learn more about how ND Commerce can assist with set up and management of your Omni Channel Sales please do contact us.